Global Pay, Time & Benefits Transformation

Industry

Pharmaceuticals / Life Sciences

Project Type

Global Pay, Time & Benefits Transformation

Services Provided

Global IT Lead

Business Challenge

  • Consolidate a fragmented 101-country payroll landscape onto two global providers, ADP and Ramco, alongside Workday and a supporting document management platform.
  • Meet country-specific statutory and payroll compliance requirements and support SAP and SAP HANA retirement where required, without disrupting employee salary payments.
  • Coordinate delivery across EMEA, APAC and LATAM, spanning multiple time zones, cultures and affiliates with widely differing readiness and complexity.
  • Manage critical dependencies with the concurrent One Roche One IT operating-model transformation and the Aspire core-systems programme, amid shifting ownership and delivery locations.
  • Establish a scalable delivery model, mobilise the IT implementation teams and restart country workstreams that had remained stalled for up to a year.

Profexec Contribution

  • Designed the global country-rollout methodology and wave plan, sequencing affiliates by readiness, availability and complexity and using lower-complexity early deployments to build team capability and working routines.
  • Built and led an approximately 27-person IT team covering implementation, integration, architecture, data migration and archiving; synchronised the team with Workday and business workstreams.
  • Led Polaris across LATAM and APAC and Boreal across EMEA, while aligning dependencies with Aurora in Switzerland, Germany and China and with the One Roche One IT and Aspire programmes.
  • Standardised discovery and business-analysis activities, implementation-planning templates, country cut-over planning, architecture and integration forums, and executive status reporting.
  • Directed migration and archiving design and established rigorous local-readiness, parallel-run, rollback and cut-over controls to protect payroll continuity.
  • Reorganised the IT team around agile ways of working, using daily stand-ups and disciplined backlog management to improve transparency, predictability and scalability.

Results & Business Impact

  • Delivered 18 successful country go-lives on schedule, including Mexico and Portugal, while progressing multiple additional affiliates in parallel.
  • Completed all go-lives under the engagement with zero critical payroll disruptions and no severe compliance failures.
  • Restarted the previously stalled Mexico and Brazil workstreams within three months by resetting leadership, mobilising the teams and applying the new delivery method.
  • Turned non-performing project branches into productive delivery streams and gave team members clear ownership, repeatable routines and confidence in the path to success.
  • Handed over a scalable operating model with established processes, templates, governance forums and completed reference deployments, enabling the remaining country rollout to continue consistently.

Capabilities Demonstrated

  • Global IT Transformation and Programme Leadership
  • Multi-country Payroll and Human Capital Management Transformation
  • Programme Governance, Delivery Management and Executive Reporting
  • Cross-cultural Matrix-team Leadership and Stakeholder Management
  • Architecture, Integration, Data Migration and Master Data Governance
  • Agile Delivery, Operational Standardisation and Scalable Team Design
  • Risk, Cut-over, Business-continuity and Compliance Management
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