CASE STUDY – Legal & sustainability and global procurement collaboration

Industry: Business Services Center (BSC), corporate projects

Services provided: Project management (Waterfall and Agile)

Project Scope / Challenge:
The project aimed to enhance collaboration between Legal & Sustainability and Global Procurement teams by implementing a structured project management approach. The focus was on streamlining procurement processes while ensuring compliance with legal and sustainability guidelines. Key aspects included:

• Virtual team management across multiple regions
• Handling a multicultural work environment
• Meeting stringent project deadlines
• Data migration from legacy systems to a new integrated solution

Main Challenges:

• Virtual Team Management: Coordinating stakeholders across different time zones and overcoming communication barriers in a remote work environment.
• Multicultural Environment: Bridging cultural differences to establish a common working methodology and decision-making approach.
• Strong Project Deadlines: Aligning with corporate objectives and legal requirements while ensuring on-time delivery of milestones.
• Data Migration Challenges: Ensuring the accuracy, integrity, and security of sensitive procurement and legal data during the transition.

Solution:
The project team implemented a hybrid project management approach, utilizing Agile for iterative delivery and Waterfall for compliance-driven milestones. Key actions included:

• Adopting Agile ceremonies (e.g., daily stand-ups, sprint planning) to enhance collaboration among virtual teams.
• Conducting cultural awareness workshops to improve team dynamics and alignment.
• Developing a milestone-based tracking system to monitor deadlines and proactively address risks.
• Employing data validation protocols and phased migration strategies to ensure data integrity and security.

Results:
After 12 months of implementation, the project delivered significant outcomes:

• Efficiency Gains: Project cycle time was reduced by 25%, accelerating procurement processes.
• Enhanced Collaboration: Virtual team satisfaction scores improved by 40% through structured communication and collaboration tools.
• On-time Delivery: 95% of key milestones were achieved within the planned timeframe.
• Successful Data Migration: 100% of critical data was migrated securely with zero compliance breaches.
• Improved Compliance: Enhanced audit readiness and regulatory adherence across procurement processes.

Value Delivered:
The project demonstrated tangible business value, including a 25% reduction in project cycle time and improved global team collaboration. The enhanced procurement processes contributed to streamlined operations and better compliance management.

Client Testimonial:
“The structured project management approach significantly improved our cross-functional collaboration. Despite working across multiple time zones and cultural backgrounds, we achieved our project goals efficiently and effectively.”