Description, tasks
We are looking for a Business Analyst / Business Process Analyst who will join the long-term project opportunity of our client. You will be responsible for elaborating and implementing the available products and services through processes that creates workplace experiences that increase productivity, inspire innovation, drive employee satisfaction, enhance mobility and facilitate cultural change.
• Takes part in the compilation of case studies and collection of business requirements and prerequisites. Participates in the elaboration of the way of service delivery in a process- and customer-oriented approach considering best practices and effectiveness and participates that the services will be in operation by the predefined deadline.
• Explores and determines the relevance of existing processes, analyses process gaps (regarding the existing and expected service and/or product delivery) and prepares and submits proposal for process modification.
• Designs integrated processes and/or process changes, prepare proposal on the implementation and takes part in implementation thereof. Manages business process modelling of service delivery.
• Collects, prioritises and specifies business process change requests, prepares cost-benefit calculations for the approval thereof. Prepares proposal on information technology solutions that satisfy both business requirements and information technology system capabilities.
• Elaborates process measurement, process KPIs, and applies these in pilot projects. Considering the results revises the systems and/or the processes to improve efficiency and user experience.
• Co-ordinate and take part in the preparation of project documentations, prepares process descriptions, regulations according to the guidelines.
Requirements
- University or college degree
- Min. 3 years experiences on relevant field in an international environment
- Excellent organizational and communication skills
- MS Office applications, SAP
- Structured thinking and analytical skill with innovative mind-set
- Hungarian and English (fluent verbal and written)
- Strong sense of curiosity and a desire to learn about digital technologies that can enhance customer experience.
- Result-oriented and problem-solving attitude
- Ability to combine information and recognizing linking points
- IT related experiences
- Experience in process designing
- • Sharp analytical and problem-solving skills
- Creative thinker
- Process approach
Why work with us
- diverse clientele & exciting project portfolio
- competitive salary
- training opportunities
- remote work possibility
- professional support for our project managers and busines analysts
- reregular contact and team meetings
- continuous project opportunities
