What we offer
This course is to develop general communication skills to improve communication effectiveness to boost quality communication, increase problem sensitivity and problem-solving efficiency.
The course helps to improve communication in the workplace within a department and across various departments . It will increase the participants’ individual capabilities to recognize and resolve communication barriers, and will also improve the different forms and levels of verbal and non-verbal communication.
Participants will gain an increased efficiency in conveying messages.
Who do we recommend it to?
Project managers, project team members and colleagues planning to develop their communication skills.
Thematics
- The role of attention in effective communication.
- Giving honest and constructive feedback on performance, task, and behaviour
- Communication styles and their effectiveness (aggressive, passive – aggressive, assertive communication)
- Developing positive communication and open thinking.
- Nonviolent communication
- Communication in the organizational unit: efficient information exchange
- Developing trust
- How to convey messages more effectively
- The role and levels of metacommunication and their development.
